How to contact us for advice, information or to make a complaint about a service you've received from us.
Please report environmental incidents by calling 0300 065 3000, and press 1 (24-hour service).
Making a complaint
If you feel that we’ve done something wrong or you’ve not received the standard of service you expect, you can complain to us.
Find out what information we hold, and how you can access or make a request for it.
If you are a journalist and have a media enquiry or interview request, please contact our Communications team
Help us improve our website
We’d love to hear what you think of our website to help us improve it – please use the form below to ask a question, report a problem or suggest any improvements.